At WRD Alshta, we strive to ensure your satisfaction with our services. If you are not entirely satisfied with the plumbing services provided, we’re here to help.
Refunds:
- We offer refunds on plumbing services if you are dissatisfied with the workmanship or if the issue is not resolved to your satisfaction.
- Refunds will be issued based on the extent of the work completed and any applicable fees.
- To request a refund, please contact us within [number of days] days of the service completion date.
Returns:
- If you believe that the plumbing materials provided are faulty or not as described, you may be eligible for a return.
- To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
- Returns of plumbing materials are subject to inspection to determine eligibility for a refund or replacement.
Exchanges:
- We offer exchanges for plumbing materials that are defective or damaged upon receipt.
- If you need to exchange a defective or damaged item, please contact us within [number of days] days of receiving the item to arrange for a replacement.
Exceptions:
- Customized or special order plumbing materials are not eligible for refunds or returns unless they are defective or damaged upon receipt.
- Perishable plumbing items, such as certain types of pipe sealants or adhesives, cannot be returned once opened.
Shipping:
- Customers are responsible for the cost of return shipping for eligible returns or exchanges.
- Shipping costs are non-refundable.
Contact Us:
- If you have any questions or concerns about our refund and return policy, please contact us.
- Our team is here to assist you and ensure that you are satisfied with our plumbing services and materials.